High quality communication between home and school lies at the heart of excellent educational provision. As a result, we use a wide range of techniques to communicate with parents and we are constantly seeking ways to improve these systems. An outline of our current approaches is detailed below.


Electronic

This website forms a key element of our communication strategy. Apart from giving parents access to key information and documentation, we also use our website and Twitter feed to provide regular updates on current news and events.

Each member of staff also has an email address and they use this regularly. We encourage our parents to contact us in this way as talking to individual members of staff by phone can be difficult during the school day.


Personal

We schedule regular face-to-face meetings between teaching staff and parents during the academic year (see Calendar section).

We also schedule regular “Parents’ Information Evenings” for different year groups across the school (also scheduled in see Calendar section). We use these events to communicate key messages and themes that are especially relevant to a particular year group.

We make specific efforts to celebrate the achievement of our students in a public manner with their parents. As a result, we organise a separate “Awards Evening” for Y7/8, Y9/10, Y11 and the Sixth Form. This programme is supplemented by additional awards evenings for the Performing Arts and Sport.

Each member of staff also has a voicemail account. If you ring the main school number and our Receptionist is unable to locate the person you wish to speak to, you will be given access to their voicemail so that you can leave a message. All our staff check their voicemail regularly. Please be aware, however, that colleagues who are teaching all day may not be able to respond to your call until the following working day.


Paper

Every KS3-4 student receives at least three formal written reports every year (more in the Sixth Form). These reports summarise achievement levels and give advice about future improvement priorities.

We produce a comprehensive ‘newsletter’ every term that describes the vast range of school activities and successes from the previous months. This is made available to families electronically and on paper.

Of course, we also write to parents regularly to keep them up to date with forthcoming events and emerging issues that are relevant to particular individuals, year groups, key stages etc.


Parent Voice

We systematically seek parental feedback at every opportunity. As a result, we circulate surveys to parents at most events and we also routinely send questionnaires home covering particularly important themes. We scrutinise these responses with great care and they play a key role in developing school policy and direction.

Ofsted’s Parent View website also offers an important perspective on the quality of our work.